How can we help?
We endeavour to get back to your enquiry within 1-2 business days. Our customer service team are available Monday to Friday.
Please visit the below help pages which may contain an immediate answer to your question.
Contact Us
Online store customer service
If you’re wondering about an order, our products, or our website, shoot us an email at customercare@luvlou.com.au
Marketing and corporate enquiries
Email us at marketing@luvlou.com.au
Stockist
If you are interested in being a stockist please send us an email at wholesale@luvlou.com.au
Returning your order
For all online orders placed within Australia, we offer free 30-day returns on eligible items. Customer paid 30 day returns for New Zealand and International customers. Items marked with 'Final Sale' can't be returned, unless faulty. We do not offer exchanges or store credit.
